Legal

Privacy Policy

Last updated: May 2026

Who we are

NORDO is a skincare brand operated by Duvdex LLC, headquartered in Miami, Florida, USA. This Privacy Policy describes how we collect, use, and protect your information when you visit nordo.skin or purchase our products.

Information we collect

  • Contact details: name, email address, shipping and billing address, phone number.
  • Payment information: processed securely by our payment providers (Shopify Payments, Stripe, PayPal). We do not store full card numbers on our servers.
  • Order history: products purchased, order value, and delivery status.
  • Usage data: pages visited, device type, browser, and approximate location, collected via cookies and analytics.

How we use your information

  • To process and ship your orders.
  • To send transactional emails (order confirmations, shipping updates).
  • To send marketing emails about new products and promotions — only if you opt in. You can unsubscribe at any time.
  • To improve our products, website, and customer experience.
  • To detect fraud and protect the security of our store.

Cookies

We use cookies and similar technologies to keep your cart working, remember your preferences, and understand how visitors use our site. You can disable cookies in your browser settings, but parts of the site may not function correctly.

Third parties we share data with

We only share what's necessary to run our business. This includes:

  • Shopify — hosting our store and processing orders.
  • Payment processors — Shopify Payments, Stripe, PayPal.
  • Shipping carriers — USPS, UPS, FedEx, DHL.
  • Email marketing — Klaviyo / Mailchimp for newsletters and promotions.
  • Analytics — Google Analytics, Meta Pixel, TikTok Pixel.

We never sell your personal data.

Your rights

You can request a copy of your data, ask us to correct or delete it, or opt out of marketing at any time. Email us and we'll respond within 30 days.

Contact

Questions about this policy? Email hello@nordo.skin.